Safety & FAQ

The short version.

Helmet, lock, insurance, and a person on the phone if anything goes sideways.

Do I need a license?+

A valid driver's license is required at pickup. Riders must be 18 or older.

Is insurance really included?+

Yes. Basic theft and liability coverage is included on every booking. Plus and Worry-Free reduce or eliminate your deductible.

What about helmets?+

Required, always. Sized and sanitized helmets come with every rental — bring your own if you prefer.

Can I ride on the beach?+

On packed sand and beach paths, yes — the Dune is built for it. Soft sand chews any scooter, ours included.

What's your cancellation policy?+

Free cancellation up to 24 hours before pickup. Within 24 hours, a 50% fee applies.

What if it rains?+

We watch the radar. If it looks rough, we'll text you the morning of and reschedule for free.

Are the scooters legal on the road?+

They're legal in bike lanes and on multi-use paths in all three cities. Sidewalks vary — your route pack will mark the rules.